FAQs / Help
Please click on a question to see the answer…
Can I use a discount voucher with my e-ticket
No other discounts or offers can be used in conjunction with online tickets. This includes Tesco Vouchers.
How do I use my e-tickets?
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.
What happens when I buy a ticket online?
You will be emailed a booking reference on receipt of payment – this is an 8 digit code which you must present on arrival at the admissions to gain entrance.
I don't have a printer...
You do not have to print out the 8 digit booking reference – if you are using a handheld device simply show this the admission desk. You can also just write down your booking reference and bring this with you along with some photo ID.
How long will I be in the activity for?
Summer Time: April - October
You can enjoy a whole day out of rides, shows, animals and family entertainment at the BIG Sheep. The first show starts at 10.30am during the school holidays or 11am during the term time. The last show of the day is at 4:30pm.
Winter Time: November - March
During the winter time, our main attraction is the Indoor Playground and at Christmas we have our Santa's Grotto and Christmas Light Display with Ice Skating and Toboganning.
What time should I arrive?
The BIG Sheep opens from 10am until 6pm. The first show starts at 11am during the term time (Sheep Show) or during the school holidays the first show starts at 10.30am.
Please note the Summer and Winter opening hours below.
Summer 2017 - 10am - 6pm
1st April - 2nd November 2016
Winter 2016/2017 - 10am - 5pm
Weekends and School Holidays only
5th November 2016 until 26th March 2017
Christmas School Holidays
(Closed 25th, 26th December and 1st January)
Open Daily from Saturday 17th December 2016 until Saturday 31st December 2016
February Half Term School Holidays 2015 - 10am until 5pm
Monday 13th – Friday 17th February 2017
Please call The BIG Sheep on 01237 472366 to check opening times.
Can I make group bookings?
The BIG Sheep offer discounted rates for group bookings. Please telephone 01237 472366 and a member of staff will be pleased to run through the varied packages we can offer to birthdays, large family days out, school bookings etc.
Is there wheelchair access?
The park is wheelchair accessible although it is a working farm so some pathways are gravel and therefore can be bumpier than others.